Frequently Asked Questions (FAQs)

  • What is AneoHub?

    AneoHub is a global online marketplace for legitimate and compliant courses and services, operated by AneoTrade Ltd.

  • Who can use AneoHub?

    Anyone aged 15–65 worldwide can use AneoHub for learning, skill development, and personal enrichment.

  • What types of courses are offered?

    We offer academic, professional, creative, lifestyle, wellness, IT, finance, and more. Any compliant course or service can be hosted.

  • How do I book a course?

    Browse courses, add to cart, checkout securely, and receive booking/access details via email.

  • What payment methods are accepted?

    Visa, Mastercard, American Express, UnionPay, PayPal, Alipay, WeChat Pay (billed in GBP).

  • How are courses delivered?

    Courses are delivered online via live video (Zoom/Microsoft Teams) or pre-recorded content on our portal.

  • What is your refund policy?

    Refund requests are accepted within the stated timeframe and processed within 7–14 working days.

  • Is my data safe?

    Yes. We are GDPR compliant, encrypt customer data, and restrict access to authorised personnel only.

  • How do I contact support?

    Email, WeChat, Line, WhatsApp, or website live chat. Support hours: 9 AM – 6 PM UK Time (Mon–Fri).