- Refund requests are accepted within the policy timeframe stated on the website.
- Refunds are processed within 7–14 working days.
- Dispute resolution is available via customer support and payment platform channels.
- If a service cannot be delivered due to technical issues or instructor unavailability, an alternative date will be offered, or a refund will be processed in accordance with this policy.
For all refund requests, please contact our support team with your order details.